![]() As the video is loading, point to the video window and RIGHT click on it. To disable Adobe Flashplayer hardware acceleration, select a Flash video to play and left click on the "Play" arrow. I am going to hate that, as I have been with this browser since version 1 of Netscape Navigator. I had to disable BOTH, so I may resort to a different browser for video work. You may want to try just disabling hardware acceleration to see if that, alone, will resolve you problem. If you are unwilling to accept this, then do not perform this procedure. Be advised that disabling Protected Mode involves some security risks. At the bottom of the Options list, if the box to the right of "Enable Adobe Flash protected mode" is checked, LEFT click on it to uncheck it. Find the entry for "Shockwave Flash" in the list and LEFT click on "Options". To disable Flashplayer Protected Mode, start Firefox and go to Tools > Add-ons > Plugins. However, disabling Adobe Flash "Protected Mode" and "Hardware Acceleration", as described in the Adobe Support forum, appears to have resolved my problem - even with the older version. I am shy on download bandwidth at the moment, so will have to wait until my overnight "free period" to download the latest version of Adobe Flash. I am still on Windows 7 (64 bit) and still on the previous version of Adobe Flashplayer, but have been experiencing the same problem. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' Please follow the steps in the ] article to find the cause. '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. * On Mac: Hold the '''option''' key while starting Firefox. * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * Click the menu button ], click Help ] and select ''Restart with Add-ons Disabled''. '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: ] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If not, try Firefox Safe Mode to see if the problem goes away. It might help others with the same problem. ![]() When you figure out what's causing your issues, please let us know. To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause. ![]() If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. When the Firefox Safe Mode window appears, select "Start in Safe Mode". (you may need to specify the Firefox installation path e.g. On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode. ![]()
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